Violeta Administração e Serviços Ltda, a private legal entity headquartered at R. Voluntários de Piracicaba, 1637, registered under CNPJ/MF No. 32621508/0001-01 (“Retailer”), takes your privacy seriously and is committed to the security and protection of data belonging to all customers, partners, suppliers, and users (“Users” or “you”) of the website “lugiannini.com.br” and any other site, store, or application operated by the Retailer (hereinafter referred to simply as the “Store”).
This Privacy Policy (“Privacy Policy”) aims to inform you about how we collect, use, and disclose information obtained through your interactions with our Store and our communications with you (“Communications”). This Privacy Policy applies only to information collected through the Store.
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THE TERMS OF THIS PRIVACY POLICY, which outlines the purposes and methods of processing your Personal Data submitted through the Store.
This Privacy Policy provides an overview of our privacy practices and your choices and rights regarding the processing of Personal Data. If you have questions about how your data is used, please contact: [email protected]
This Policy does not apply to third-party applications, products, services, websites, or social media features that may be accessible through the Store. Accessing these third-party links will take you outside of our environment and may involve third parties collecting or sharing information about you. We are not responsible for and do not endorse or make representations regarding third-party sites or their privacy practices. We recommend reviewing the privacy policy of any external site before providing any Personal Data.
If you provide us with Personal Data about other individuals, you declare that you have the legal authority to do so and that you have obtained the necessary consent to share such information under this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
• “Personal Data” means any information that directly or indirectly identifies or can identify a natural person, such as name, CPF, date of birth, IP address, etc.
• “Sensitive Personal Data” includes information revealing racial or ethnic origin, religious beliefs, political opinions, union membership, health or sex life data, genetic or biometric data.
• “Processing of Personal Data” means any operation performed on Personal Data, whether automated or not, including collection, recording, organization, storage, alteration, consultation, use, sharing, restriction, erasure, or destruction.
• “Data Protection Laws” refers to all laws regulating the processing of Personal Data, including but not limited to Brazilian Law No. 13.709/18 – the General Data Protection Law (LGPD).
Use of Personal Data
We collect and process Personal Data to manage our relationship with you and provide a better shopping experience, including:
• Enabling product and service purchases;
• Confirming or updating your information;
• Sending communications of potential interest;
• Customizing your experience in the Store;
• Delivering personalized advertisements based on your interests;
• Contacting you via provided phone number and/or email, using voice calls, SMS, email, or other legal means.
In addition, the Personal Data provided may also be used as we deem necessary or appropriate:
(a) in accordance with Data Protection Laws;
(b) to comply with judicial processes;
(c) to comply with court orders, regulatory decisions, or decisions by competent authorities, including authorities outside your country of residence;
(d) to protect our operations;
(e) to protect the rights, privacy, or security of ourselves, you, or third parties;
(f) to detect and prevent fraud;
(g) to enable us to exercise available remedies or limit damages we may suffer;
(h) in other ways permitted by law.
THE PLATFORM IS NOT INTENDED FOR PERSONS UNDER 18 (EIGHTEEN) YEARS OF AGE, AND WE ASK THAT SUCH INDIVIDUALS DO NOT PROVIDE US WITH ANY PERSONAL DATA.
Non-provision of Personal Data
You are not obliged to share the Personal Data we request; however, if you choose not to share it, in some cases we may be unable to provide you with full access to the Store, specialized features, necessary assistance, or to enable delivery of the product or provision of the service you contracted.
Data Collected
The general public may browse the Store without the need for any registration or submission of Personal Data. However, some Store functionalities may require registration and submission of Personal Data, such as completing a purchase/service contract and enabling product delivery/service provision by us.
When contacting the Store, we may collect:
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Contact Data: First name, last name, phone number, city, state, and email address; and
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Information you submit: Information you provide via forms (questions, complaints, suggestions, criticism, compliments, etc.).
During general browsing of the Store, we may collect:
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Location Data: Geolocation data when you access the Store;
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Preferences: Information about your preferences and interests related to products/services (when you tell us or we infer from your behavior);
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Browsing Data: Information about your visits and activities in the Store, including content (and ads) you view and interact with, browser and device information, IP address, location, and the referring website. Some of this data is collected using our Automatic Data Collection Tools, including cookies, web beacons, and embedded web links. See section 7 below for more details;
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Anonymous or Aggregated Data: Anonymous responses to surveys or aggregated information about how the Store is used. In some cases, we apply data de-identification or pseudonymization to make it unlikely that you can be identified through these data with available technology; and
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Other Information: Other data that does not specifically identify you or relate directly to an individual, such as browser and device data; Store usage data; information collected via cookies, pixel tags, and other technologies.
We do not collect Sensitive Personal Data.
Sharing of Personal Data with Third Parties
We may share your Personal Data:
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With partner company(ies) you select or opt to send your data, questions, inquiries, etc., as well as with service providers or partners who manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and providers of hosting and data storage, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
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With third parties, to help us manage the Store; and
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With third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or conveyance of all or part of our company, assets, or capital (including in cases of bankruptcy or similar proceedings).
International Transfers of Data
Personal Data and other information collected by us may be transferred or accessed by entities belonging to the corporate group of our partner companies worldwide in accordance with this Privacy Policy.
Automatic Collection of Personal Data
When you visit the Store, it may store or retrieve information in your browser, such as cookies and other similar technologies. This information may be about you, your preferences, or your device and is mainly used to make the Store function as you expect. The information usually does not identify you directly but can offer a more personalized web experience.
According to this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including but not limited to:
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Through browser or device: Some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, OS name and version, device model and manufacturer, language, browser type and version. We may use this information to ensure the Store functions properly.
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Use of cookies: Cookies allow collection of data such as browser type, time spent on the Store, pages visited, language preferences, and other anonymous traffic data. We and our providers may use this information to personalize your experience and target advertising based on your interests. We also collect statistical data to improve design and functionality.
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If you do not wish your information to be collected via cookies, you can configure your cookie preferences in your browser’s options or preferences menu. Below are links to guides for popular browsers:
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Google Chrome
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Mozilla Firefox
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Safari
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Internet Explorer
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Microsoft Edge
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Opera
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To learn more about advertising and remarketing cookies used to target ads based on your interests and website visits, see:
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Facebook
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Google
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Bing
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Use of pixel tags and similar technologies: Pixel tags (also known as web beacons or invisible GIFs) may be used to track Store users’ actions (including email recipients), measure marketing campaign success, and collect statistical data on Store usage and response rates. If you have ad personalization active on platforms like Facebook, Google, or Bing, this data may be used to show you ads on their services.
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If you do not wish to be tracked, you may opt out individually at:
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Facebook
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Google
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Bing
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We may hire behavioral advertising companies to report on ads served across the internet using cookies, pixel tags, and other technologies. We are not responsible for cookies, pixel tags, or similar technologies used by third parties. Please configure your preferences via your browser menu. Note that changing computers or browsers requires repeating this process.
User Rights
You may at any time request:
(i) confirmation that your Personal Data is being processed;
(ii) access to your Personal Data;
(iii) correction of incomplete, inaccurate, or outdated data;
(iv) anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
(v) portability of Personal Data to another service provider, provided it does not affect our industrial or commercial secrets;
(vi) deletion of Personal Data processed with your consent, as permitted by law;
(vii) information about entities with whom your Personal Data has been shared;
(viii) information about the possibility of refusing consent and consequences thereof;
(ix) revocation of consent.
Requests will be handled carefully to ensure your rights are effective. Proof of identity may be required to confirm that Personal Data is shared only with the rightful owner.
Please note that in some cases (e.g., legal requirements), your request may not be immediately fulfilled or may be denied to comply with legal obligations.
Security of Personal Data
We strive to adopt technical and organizational measures as required by Data Protection Laws to protect Personal Data within our organization. Unfortunately, no data transmission or storage system is 100% secure. If you believe your interaction with us has become insecure (e.g., account security compromise), please notify us immediately.
Hyperlinks to Other Websites and Social Networks
The Store may contain hyperlinks to partners, advertisers, suppliers, etc. Each site has its own privacy practices and we are not responsible for their policies. Please review their privacy policies before submitting any Personal Data.
We are not responsible for the data practices of other organizations such as Facebook, Apple, Google, Microsoft, or other app developers, social media platforms, wireless internet providers, or device manufacturers, including Personal Data you disclose via third-party apps or social media pages. We recommend reviewing each service’s privacy policy.
Updates to this Privacy Policy
If we modify this Privacy Policy, we will publish the updated text on the Store with the revision date. We may change this Policy at any time. For significant changes, we may notify you via contact details in our database or Store notifications.
We commit to not processing your Personal Data in a manner incompatible with the stated purposes, except as required by law or court order.
Your continued use of the Store after changes means acceptance of the revised Policy. If you do not agree, please stop using the Store.
Responsible Person for Personal Data Processing
To exercise any rights under this Privacy Policy or Data Protection Laws, or for questions related to your Personal Data processing, please contact us at: [email protected].
The responsible person for Personal Data processing is Arlete Maria de Carvalho Nogueira Cobra, CPF . 022.493.898-37.